A : Because our products are manufactured in-house in Istanbul, Turkey, the sizes of our products are EU compliant, they are about 1 size smaller than their US counterparts. For further information you can see our size guide, and if still in doubt, you can also contact us to be sure.
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A : All our products gets processed and shipped in two business days after the order is received. We use UPS Express to send the packages and it usually takes 3 to 5 days to reach, worldwide.
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A : Yes,while it is most certainly possible, It is not advised because of the high shipping costs between Turkey and other countries. If unsure about sizes, contact us, and we will do everything we can to make sure you get the size that would fit you.
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A : All our products have care and cleaning instructions written inside the label that we ask our customers to follow through for long time usage.
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A We send our products without the zip-ties and tags included as they have a high risk of being seized by customs offices during shipment, causing additional charges at best and outright disposal at worst. We find the unnecessary inconveniences they can cause to our customers not worth the risk.

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