FAQ
Q: Are the sizes based on US, EU, or China standards ?
A: Our products are crafted right here in Istanbul, Turkey, and follow EU sizing standards. Generally, EU sizes tend to be about one size smaller than US sizes. To find your perfect fit, take a look at our handy size guide. If you're still not sure, don't hesitate to get in touch with us – we're here to help you find the size that's just right for you!
Q: How long will it take to receive my order?
A: We're quick on our feet! After receiving your order, we take just two business days to process and ship it out. We partner with UPS Express for our deliveries, so you can expect your package to arrive within 3 to 5 days, no matter where you are in the world.
Q: Can I exchange a product if it doesn't fit?
A: Absolutely! You can exchange items, but keep in mind that shipping costs from Turkey can be quite high. We recommend double-checking your size before ordering. If you're unsure, contact us first. We're more than happy to help you select the size that will fit you best.
Q: What are the cleaning instructions for your products?
A: Caring for our products is a breeze. Just follow the care and cleaning instructions on the label inside each item. This will ensure your purchases stay in great shape for a long time.
Q: Do you include clothing tags in shipments?
A: To avoid any customs complications, we send our products without zip-ties and tags. Sometimes, these can lead to items being seized or incurring extra charges. We prioritize a hassle-free experience for you, so we skip the tags to keep things smooth and simple.
Q: What materials are your T-shirts made of?
A: Our T-shirts are crafted from high-quality cotton. They're super soft, comfy, and built to last.
Q: And how should I care for my T-shirt?
A: Easy! Just machine wash in cold water and tumble dry on low heat. This helps maintain the T-shirt's shape and color.
Q: What about your Hoodies? What are they made of?
A: Our Hoodies feature a cozy and durable cotton-polyester blend. Perfect for staying warm and comfortable.
Q: How should I care for my Hoodie?
A: Same as the T-shirt: wash in cold water and tumble dry on low. It'll keep looking great.
Q: What materials are used for your Sweatshirts?
A: Our Sweatshirts are a mix of high-quality cotton and polyester. They're soft, warm, and breathable.
Q: How do I care for my Sweatshirt?
A: Just like our other products, wash it in cold water and tumble dry on low to keep it in tip-top shape.
Q: What about your Tracksuits?
A: Our Tracksuits are made from a premium cotton-polyester blend. They're breathable and super comfortable for any activity.
Q: And the care instructions?
A: Wash in cold water, tumble dry on low. This helps preserve the fit and color.
Q: What materials are your Jackets made of?
A: Our Jackets are made from high-quality fabrics that are both warm and water-resistant.
Q: How should I care for my Jacket?
A: Wash in cold water and tumble dry on low, just like our other products, to keep it looking sharp.
Q: What about Swimtrunks?
A: Our Swimtrunks are made from a quick-drying, comfortable polyester material, perfect for water activities.
Q: And the care instructions for Swimtrunks?
A: Machine wash in cold water and hang dry to maintain their shape and color.
Q: What are your Joggers made of?
A: Our Joggers are a soft, stretchy cotton-polyester blend. Comfortable and durable, they're great for any activity.
Q: How should I care for my Joggers?
A: Wash in cold water and tumble dry on low. They'll stay comfy and colorful.
Q: Lastly, what about your Shorts?
A: Our Shorts are made from a quality cotton-polyester blend. They're comfortable, breathable, and perfect for warmer days.
Q: How do I care for my Shorts?
A: Just like our other products: cold water wash and tumble dry on low to keep them in great shape.